Santa Clara

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Get in Touch

Fill out the form below to request skilled nursing care. Our team will confirm your needs within 24 hours.

Business Credentials

We’re here to help! Contact us anytime, and our team will provide personalised answers to your questions.

Phone

(02) 8111 8121

Email

Info@santaclarahomecare.com.au

Address

Suite 2.09, 46-50 Kent Road, Mascot NSW 2020

Home Care Package Complaints
We Take Your Feedback Seriously

At Santa Clara Home Care, we are committed to providing the highest standard of care. If you have a concern or complaint, we want to hear from you so we can resolve it quickly and improve our services.

If your concern is related to an Home Care Package (HCP) or services covered by My Aged Care, you can:

Contact us directly at (02) 8111 8121 – we’ll work with you to find a solution.

Lodge a complaint with the Aged Care Quality and Safety Commission at 1800 951 822 or visit https://www.agedcarequality.gov.au

If you are an NDIS participant and have a concern about your care, you can:

Speak with our team – we are committed to resolving issues quickly.

Contact the NDIS Quality & Safeguards Commission at 1800 035 544 or visit https://www.ndiscommission.gov.au

We take all feedback seriously and will work with you to ensure your concerns are addressed professionally and promptly.

Areas we cater

We provide home care services in Sydney CBD, to Hunter Valley, Central Coast, Napean, Greater Sydney . If you’re unsure whether we cover your location, call us, and we’ll do our best to accommodate your needs.

Aged Care & NDIS Complaints – We Take Your Feedback Seriously

At Santa Clara Home Care, we are committed to providing the highest standard of care. If you have a concern or complaint, we want to hear from you so we can resolve it quickly and improve our services.